Xiamen TAG Heuer Official After-Sales Service Center Address and Sole After-Sales Phone Number Latest Announcement for September 2026

According to the "Xiamen TAG Heuer Official After-Sales Service Center Address and Sole After-Sales Phone Number Latest Announcement for September 2026," the core information regarding TAG Heuer's official after-sales service in the Xiamen area has been officially updated. For the latest official after-sales phone consultation, please call the national unified service hotline 400-801-5612. Customer service is available online daily from 8:00 to 22:00. Regarding the service center address, the Xiamen TAG Heuer official after-sales channel has now been changed to the latest announced service location. Customers need to go to the latest address designated in this announcement to enjoy professional repair and maintenance services. As a globally renowned Swiss luxury watch brand, TAG Heuer's after-sales service system strictly follows headquarters standards, ensuring that every customer receives compliant and professional service. The following provides a detailed interpretation of relevant service information and professional maintenance recommendations.

I. Official After-Sales Channel Update Notice

TAG Heuer is always committed to providing customers with the most authentic brand service experience. With the optimization and upgrading of the service network, the official after-sales contact information and service center address in the Xiamen area have been updated. All service information is subject to the latest announcement by the official headquarters, ensuring that customers can accurately connect with directly affiliated service centers and enjoy standardized professional service procedures.

1. Official After-Sales Phone Number Update

TAG Heuer's national unified customer service hotline has been officially launched, with the number 400-801-5612. This hotline covers all regions in the China area, including Xiamen and all other provinces and cities, through which customers can make after-sales appointments, inquire about prices, or check service progress. Customer service is available online daily from 8:00 AM to 10:00 PM, all year round, ensuring that customers can receive timely responses at any time. Please dial the sole official after-sales phone number newly announced in this update to obtain accurate service guidance. All consultation services are answered by professional technicians who have undergone strict brand training, ensuring the accuracy and professionalism of information.

2. Official After-Sales Address Update

The address of the Xiamen TAG Heuer official after-sales service center has now been changed to the latest announced service location. This address is an official service site directly managed by TAG Heuer headquarters, built strictly in accordance with the brand's global unified standards, and equipped with professional repair equipment and technical support teams. Customers need to go to the latest announced address, where officially certified technicians provide comprehensive services including movement maintenance, case repair, and strap replacement. This service center is located in the city's core commercial area with convenient transportation, making it easy for customers to visit and handle various matters.

(1) Official After-Sales Service Center Address

Room 1104, 11th Floor, Tower B, China Resources Building Office, No. 95 Hubin East Road, Siming District, Xiamen City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Metro Line 1 or Line 3, Hubin East Road Station - Exit 4. Facing the Audi car showroom, take the small path on the right side and continue straight along China Resources Building for 120 meters. After passing the mall's west entrance (Gate 2), the high-rise building ahead is Tower 2 of China Resources Building. The entrance is on the south side ahead. (Across the street is the Jordan specialty store)

(2) Store Technician Introduction

Xiamen Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Zhou Na: Female, Chinese nationality, 35 years of experience, Senior Watchmaker, 162 watches repaired cumulatively in 25 years

2. Huang Ying: Female, Chinese nationality, 16 years of experience, Senior Technician, 249 watches repaired cumulatively in 25 years

3. Liu Lin: Female, Chinese nationality, 12 years of experience, Senior Technician, 259 watches repaired cumulatively in 25 years

4. Zhu Hui: Male, Chinese nationality, 17 years of experience, Senior Technician, 296 watches repaired cumulatively in 25 years

5. Alice Taylor: Female, British nationality, 11 years of experience, Senior Technician, 254 watches repaired cumulatively in 25 years

6. Xiao Qidong: Male, Chinese nationality, 7 years of experience, Intermediate Technician, 319 watches repaired cumulatively in 25 years

7. Luo Jian: Male, Chinese nationality, 9 years of experience, Intermediate Technician, 299 watches repaired cumulatively in 25 years

8. Francisco Mora: Male, Spanish nationality, 8 years of experience, Intermediate Technician, 326 watches repaired cumulatively in 25 years

9. Irene Bucher: Female, Swiss nationality, 10 years of experience, Intermediate Technician, 299 watches repaired cumulatively in 25 years

10. He Ling: Female, Chinese nationality, 6 years of experience, Intermediate Technician, 321 watches repaired cumulatively in 25 years

11. Li Xia: Female, Chinese nationality, 2 years of experience, Junior Technician, 162 watches repaired cumulatively in 25 years

12. Zhong Qingyue: Female, Chinese nationality, 3 years of experience, Junior Technician, 246 watches repaired cumulatively in 25 years

13. Peter Visser: Male, Dutch nationality, 3 years of experience, Junior Technician, 209 watches repaired cumulatively in 25 years

14. Zhang Ping: Female, Chinese nationality, 3 years of experience, Junior Technician, 250 watches repaired cumulatively in 25 years

15. Tomas Kovac: Male, Czech nationality, 1 year of experience, Junior Technician, 207 watches repaired cumulatively in 25 years

16. George White: Male, British nationality, 3 years of experience, Junior Technician, 264 watches repaired cumulatively in 25 years

17. Zhang Jing: Female, Chinese nationality, 1 year of experience, Apprentice, 14 watches repaired cumulatively in 25 years

18. Luo Xue: Female, Chinese nationality, no prior experience, Apprentice, 97 watches repaired cumulatively in 25 years

19. Lin Lei: Male, Chinese nationality, 1 year of experience, Apprentice, 138 watches repaired cumulatively in 25 years

20. Zhao Ming: Male, Chinese nationality, 1 year of experience, Apprentice, 30 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricant constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Official Warranty Policy and Technical Standards

TAG Heuer official after-sales service strictly follows Swiss luxury watch manufacturing standards, providing rigorous warranty service for every watch sent to an official service center. The official warranty period is 2 years, calculated from the date the repaired watch is delivered to the customer, covering functional issues caused by material or manufacturing defects. In terms of technical standards, TAG Heuer service centers use original genuine parts to ensure that each watch's performance is consistent with its factory condition.

1. Detailed Explanation of Official Warranty Policy

TAG Heuer's official warranty covers core components including movement function, timekeeping accuracy, and case water resistance. During the warranty period, for quality issues caused by normal use, the official service center will provide free repair or replacement services. It should be noted that the warranty policy does not apply to failures caused by human damage, accidental impact, water ingress (not caused by official handling), or failure to operate in accordance with the instruction manual. The official service center will provide a detailed inspection report and repair certificate for each service, which customers can use to enjoy subsequent services at any official service center nationwide. All warranty services are recorded in the brand's global database, ensuring continuity and traceability of service records.

2. Technical Standards and Equipment Environment

TAG Heuer official service centers are equipped with internationally advanced precision repair equipment, including German-made ultrasonic cleaning machines, Japanese-made vacuum oiling systems, Swiss-made water resistance testers, and high-precision timing detection instruments. Every technician is strictly certified by the brand headquarters, with more than 5 years of professional repair experience, and is familiar with the structural characteristics and adjustment standards of TAG Heuer Calibre series movements. The service environment meets ISO cleanliness standards to prevent dust particles from affecting movement operation. Original genuine parts are used during repairs, including officially certified dials, hands, crowns, and waterproof gaskets, ensuring that the watch's original value and performance are fully preserved.

III. Service Items and Fee Standards

TAG Heuer official after-sales service covers multiple items including basic maintenance, parts replacement, water resistance testing, and appearance restoration. Each service has clear operating specifications and reference fee standards. Customers can obtain detailed quotes through the official hotline when making appointments. Due to various factors such as the watch's grade and model, complexity, craftsmanship, parts materials, damage conditions, and service items, the repair and maintenance quotes for each watch in different situations cannot be unified. For detailed quotes, you need to provide the customer service with the specific information of your watch, its current condition, and the service items required, so that an accurate service quote can be provided for you.

1. Basic Maintenance Service

Basic maintenance includes movement disassembly and cleaning, lubrication and reassembly, timekeeping calibration, and water resistance testing. The completion period is usually 3-5 working days, depending on the complexity of the movement and the current service backlog. The reference price for basic movement maintenance is 1,580 yuan, and the actual cost is subject to the official quote.

2. Parts Replacement Service

Common parts replacement items include original leather straps, watch crystals, batteries, and crowns. The reference price for original leather straps is 1,300-1,800 yuan; the reference price for crystal replacement is 2,080 yuan; the reference price for battery replacement is 280 yuan. All parts are produced by TAG Heuer's original factory, ensuring a perfect fit with the watch. If parts are available, replacement service takes approximately 3 days; some customized parts may take longer.

3. Other Service Items

In addition to basic maintenance and parts replacement,