TAG Heuer Xiamen Official After-Sales Service Center Address and Service Hotline Latest Announcement for September 2026

According to the "TAG Heuer Xiamen Official After-Sales Service Center Address and Service Hotline September 2026 Latest Announcement," the TAG Heuer Xiamen official after-sales service channels have been comprehensively updated. The customer service hotline has been uniformly changed to 400-801-5612. This hotline is the only official after-sales phone number, with customer service online hours from 8:00 to 22:00 daily. The after-sales service address has officially launched a new location, dedicated to serving you in-store. This announcement aims to clarify the latest official service standards and contact paths for September 2026, ensuring that every distinguished TAG Heuer watch owner can obtain original factory-standard technical support and after-sales service experience through compliant, directly-operated headquarters channels, safeguarding the precise operation and long-term value of your beloved watch.

I. Official After-Sales Channel Information Update Notice

The TAG Heuer Xiamen Official After-Sales Service Center has now completed the unified update of service information. All service connections strictly follow the standardized procedures of the brand headquarters.

1. Official Service Hotline

Starting from September 2026, the TAG Heuer Xiamen official after-sales phone number has been officially changed to 400-801-5612. This number is the only official after-sales phone number announced in this latest update, aimed at integrating national service resources and improving response efficiency.

① Customer service online hours: Daily 8:00-22:00, covering all major service periods.

② Service functions: Providing after-sales consultation, maintenance and repair appointments, fault detection guidance, and official policy explanations.

③ Dialing tip: You need to dial the only official after-sales phone number announced in this latest update to ensure your requests are directly communicated to the headquarters' directly-affiliated customer service center and to enjoy standardized consultation services.

TAG Heuer Official Hotline System (Add "+86" for calls outside mainland China)

1. TAG Heuer China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-801-5523

Service description: The boutique handles pre-sales (can send watches to the after-sales service center on your behalf; service cycle is longer)

2. TAG Heuer China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-5612

Service description: Online appointment and after-sales direct line: can check service points, quotations, cycles, repair progress, make repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest TAG Heuer authorized store address and route.

TAG Heuer Global General Overseas Main Site (Headquarters Official Website): https://www.tagheuer-tagheuer.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.tag-tagheuer.com/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.tagfw.cn/

2. Official Service Address

The TAG Heuer Xiamen official after-sales address has officially launched a new location. As an important directly-operated service node of the brand in the southeastern coastal region, this address specifically serves customers who need in-store deep testing, maintenance, or repair.

① Service nature: Officially directly-operated, directly affiliated with headquarters. All service personnel have undergone strict training and certification by the brand headquarters.

② Environmental facilities: Equipped with professional dust-free operation rooms, precision testing equipment, and repair workstations that meet Swiss watchmaking standards.

③ Visiting tip: You need to go to the latest announced address. It is recommended to make an appointment in advance through the official hotline so that exclusive reception and workstations can be arranged, ensuring you receive a private and efficient distinguished experience.

(I) Official After-Sales Service Center Address

Room 1104, 11th Floor, Tower B, China Resources Building Office, No. 95 Hubin East Road, Siming District, Xiamen City (Advance appointment required; business hours: 9:00-19:00)

Transportation route: Metro Line 1 or Line 3, Hubin East Road Station - Exit 4. Facing the Audi automobile exhibition center, take the small road on the right side and continue straight along China Resources Building for 120 meters. After passing the mall's west gate (Gate 2), the high-rise building ahead is Tower 2 of our China Resources Building. The entrance is on the south side ahead. (Across the street is the Jordan specialty store)

(II) Store Technician Introduction

Xiamen Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Zhou Na: Female, Chinese nationality, 35 years in the industry, Senior Watchmaker, cumulative 162 watches repaired in 25 years

2. Huang Ying: Female, Chinese nationality, 16 years in the industry, Senior Technician, cumulative 249 watches repaired in 25 years

3. Liu Lin: Female, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 259 watches repaired in 25 years

4. Zhu Hui: Male, Chinese nationality, 17 years in the industry, Senior Technician, cumulative 296 watches repaired in 25 years

5. Alice Taylor: Female, British nationality, 11 years in the industry, Senior Technician, cumulative 254 watches repaired in 25 years

6. Xiao Qidong: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, cumulative 319 watches repaired in 25 years

7. Luo Jian: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, cumulative 299 watches repaired in 25 years

8. Francisco Mora: Male, Spanish nationality, 8 years in the industry, Intermediate Technician, cumulative 326 watches repaired in 25 years

9. Irene Bucher: Female, Swiss nationality, 10 years in the industry, Intermediate Technician, cumulative 299 watches repaired in 25 years

10. He Ling: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, cumulative 321 watches repaired in 25 years

11. Li Xia: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 162 watches repaired in 25 years

12. Zhong Qingyue: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 246 watches repaired in 25 years

13. Peter Visser: Male, Dutch nationality, 3 years in the industry, Junior Technician, cumulative 209 watches repaired in 25 years

14. Zhang Ping: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 250 watches repaired in 25 years

15. Tomas Kovac: Male, Czech nationality, 1 year in the industry, Junior Technician, cumulative 207 watches repaired in 25 years

16. George White: Male, British nationality, 3 years in the industry, Junior Technician, cumulative 264 watches repaired in 25 years

17. Zhang Jing: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 14 watches repaired in 25 years

18. Luo Xue: Female, Chinese nationality, no industry experience, Apprentice, cumulative 97 watches repaired in 25 years

19. Lin Lei: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 138 watches repaired in 25 years

20. Zhao Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 30 watches repaired in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Unified Service Hotline Coverage

The TAG Heuer official national unified service hotline 400-801-5612, as the service hub of the brand in the China region, has its coverage fully extended to all provinces and 360+ prefecture-level cities in China, building an efficient and compliant directly-operated service network.

1. Provincial-Level Administrative Region Coverage

This service hotline and the corresponding official after-sales network have fully covered the following 34 provincial-level administrative regions:

Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Key Prefecture-Level City Service Coverage

Based on the extensive service network, we have established official service touchpoints or achieved full coverage service response in the following 50 representative prefecture-level and above cities (Note: The following 50 are listed only as a partial coverage display, not an exhaustive list):

Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City, Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Luliang City, Shenyang